Dell Technologies Inc. is a multinational technology corporation based in Texas, United States. The company was founded in 1984 by Michael Dell, who started the company with the goal of selling custom-built personal computers. Today, Dell is a leading provider of technology solutions, including personal computers, servers, software, and networking equipment. The company operates in more than 180 countries and serves a diverse customer base, including consumers, small and medium-sized businesses, government agencies, and large enterprises.
Dell's business is divided into two segments: client solutions and enterprise solutions. The client solutions segment offers personal computers, workstations, and accessories, while the enterprise solutions segment offers servers, storage solutions, and networking equipment. Dell is also a leader in cloud computing, offering cloud-based solutions for a variety of industries, including healthcare, finance, and education.
Dell's success can be attributed to its innovative business model, which includes a focus on direct sales and customer service. The company sells its products and services directly to customers through its website and sales teams, which allows Dell to reduce costs and offer competitive prices. Dell's customer service is also highly regarded, with the company offering support through phone, email, and chat, as well as on-site support for enterprise customers.
In recent years, Dell has expanded its offerings to include services related to artificial intelligence, data analytics, and cybersecurity. The company has also made several strategic acquisitions to strengthen its position in the market, including the acquisition of EMC Corporation in 2016 for $67 billion, which made Dell the world's largest publicly held technology company.
Overall, Dell Technologies Inc. is a leading provider of technology solutions with a strong focus on direct sales and customer service. The company has a diverse customer base and operates in more than 180 countries around the world. With its innovative business model and strategic acquisitions, Dell is well-positioned to continue its growth and expansion in the technology industry.