Ollie's Bargain Outlet Holdings, Inc. is an American retail company that specializes in providing customers with discounted merchandise, including closeout, surplus, and salvage products. Founded in 1982 and headquartered in Harrisburg, Pennsylvania, Ollie's has established itself as a thriving discount retail chain that offers an ever-changing assortment of bargain-priced items. The company's mission is to provide customers with significant savings on a wide range of products, from housewares and clothing to food and electronics.
One of the key features of Ollie's is its unique business model focused on procuring surplus inventory from various sources, including manufacturers, wholesalers, and retailers. These products may be overstocked, discontinued, or slightly imperfect, but Ollie's obtains them at significant discounts and passes the savings on to its customers. The company's buyers seek out opportunities to acquire quality merchandise, which keeps the product offerings diverse and exciting.
Ollie's stores are known for their organized chaos, with merchandise neatly displayed on pallets, shelves, and floor stacks. Customers enjoy the thrill of the hunt as they explore the stores to find unexpected treasures at deeply discounted prices. The ever-changing assortment ensures that there's always something new and surprising to discover, making Ollie's a favorite for bargain hunters and deal seekers.
The company's customer loyalty program, Ollie's Army, rewards members with exclusive discounts, advance notice of promotions, and special offers. Shoppers can join the program for free and take advantage of these additional savings on their purchases.
Ollie's strong focus on customer satisfaction is evident in its commitment to offering excellent value, as well as its friendly and knowledgeable staff who are available to help customers find what they need. This personalized approach to customer service helps create a positive shopping experience for its patrons.