Trip.com Group Ltd, formerly known as Ctrip.com International Ltd, is a leading Chinese online travel agency that provides travel-related services to customers around the world. The company was founded in 1999 by James Liang, Neil Shen, and Min Fan. Trip.com's headquarters are located in Shanghai, China.
Trip.com offers a comprehensive range of travel services, including flight bookings, hotel reservations, train ticketing, car rentals, tour packages, and other travel-related products. Through its user-friendly platform and mobile app, customers can easily plan and book their travel itineraries, making it a one-stop-shop for all their travel needs.
The company has expanded its services beyond its home market of China and now operates globally, serving customers from over 200 countries and regions. To cater to its international customer base, Trip.com's website and app are available in multiple languages and currencies, making it convenient for users from different countries to book their travel arrangements.
As a prominent player in the online travel industry, Trip.com has earned a strong reputation for its customer-centric approach, competitive pricing, and wide selection of travel products. The company has also established strategic partnerships with various airlines, hotels, and other travel service providers to offer its customers a diverse and extensive range of options.
In addition to its core business of online travel services, Trip.com has also ventured into other travel-related areas, such as financial services, corporate travel management, and destination marketing, further diversifying its offerings and strengthening its position in the global travel market. The company continues to innovate and invest in new technologies to enhance the travel experience for its customers and maintain its leadership in the highly competitive online travel industry.