ServiceTitan, Inc. was founded in 2007 by Ara Mahdessian and Vahe Kuzoyan in Glendale, California. The company emerged from the founders' personal experiences—both having parents who worked in the trades—and was initially designed to provide business software for HVAC, plumbing, and electrical contractors. After operating under the name LinxLogic, the platform officially launched as ServiceTitan in 2012, offering tools to streamline scheduling, dispatching, and invoicing for service businesses. Over the years, it expanded its offerings and began acquiring other platforms like Aspire Software and ServicePro to serve the landscaping and pest control industries.
ServiceTitan provides a comprehensive cloud-based software suite for managing home and commercial service businesses. The platform includes features such as job scheduling, customer relationship management, marketing automation, mobile technician tools, and financial reporting. It is used by thousands of contractors across North America, enabling them to reduce inefficiencies and improve customer service. The software is designed to integrate office operations with field work in real time, giving business owners greater visibility and control over every aspect of their workflow.
The company is recognized for its advanced technological approach to the trades sector. Its software includes intelligent automation features and analytics capabilities that help contractors make data-driven decisions. Innovations have included tools that support proposal generation, contact center management, dynamic pricing, and performance tracking. The integration of AI and automation has become a core part of the platform's value, particularly through its Titan Intelligence framework, which supports everything from call analysis to optimized dispatching.
ServiceTitan has continued expanding its reach through new products and strategic acquisitions. It has added features to support construction trades, commercial operations, and project-based work, broadening its market beyond residential services. Product launches like Project Plan and Project Financials reflect a deeper push into managing complex job costing and workflow management. The company has also gone public, further solidifying its status as one of the most prominent software providers serving the trades industry.